Tip: Swipe down to clear and re-enter your PIN. If you do not need a PIN, enter only the OTP, without spaces. If you have a PIN, enter the PIN plus the OTP from the app, without spaces. In the VPN client or application window, enter the passcode, without spaces.Įnter one of the following in the VPN client or application window: Leave the sign-in screen open.įollow the steps that correspond to your app display.Įnter your PIN in the app. On your computer or phone, open the VPN client or application.Įnter your user name. Tip: You can tap the SecurID OTP to copy it to an application on the same device. Use your SecurID OTP credential to sign in to applications such as a VPN client. Tap the plus sign (+) if you need to add more tokens. Yes, I used a pre-Authenticator 4.x software token app and already have a token on my phone.ĭownload and install the Authenticator 4.x app on the same device where your token is installed. See your Quick Start Guide to get up and running. No, I have never imported a SecurID credential to my phone. Troubleshoot Common Problems New User or Upgrading? Get Started with Authenticator App Do You Have a SecurID OTP Credential? View Information About My SecurID OTP Credential
New User or Upgrading? Get Started with Authenticator App User interface labels, messages, and values The following table describes the differences in the terminologies used in the app versions. Use your SecurID OTP credential with the Authenticator app, which is represented by this icon in the app stores:
SecurID OTP credential helps you safely sign in to your company accounts using a PIN (something you know) and a SecurID OTP (something you have). SecurID OTP Credential for Authenticator for iOS and Android
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